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These terms (together with the documents referred to herein) are the terms of use on which you may make use of this website. Please read these terms of use carefully before you start to use our site, as these will apply to your use of this site. By using www.limarus.com, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms of use, you must not use this site.
Information about us
Limarus.com is a site operated by Limarus Limited a limited company registered in England under company number 07092151 and we have our registered office at Forest Links Road, Ferndown BH22 9PH. Our VAT number is 108651814.
Changes to these terms or this Website
We may revise these terms and/or our site at any time. Please check this page from time to time to take notice of any changes we made, as they are binding on you.
Personal Information and Cookies
You are not required to provide any personal information in order to access or use this website. However, at your own discretion you may supply personal information by contacting us via the e-mail or telephone. We shall not disclose any personal information we receive to any third party unless required by law or regulatory body or as may be required to meet our regulatory or legal obligations, or in order to carry out any agreed services. Personal information will be processed in accordance with Limarus’ privacy policy (see below).
We do not use cookies to track or record any personal information on www.limarus.com. However, third parties (for example, advertising networks and providers of external services like web traffic analysis services) may use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.
Accessing our Site
We do not guarantee that our site, or any content on it, will be free from errors or omissions.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. As such, we will not be liable to you if for any reason our site is unavailable at any time or for any period.
You are responsible for ensuring that anyone who access our site through your internet connection are aware of these terms comply with them.
Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site. You must not make any use of this site or its contents in any way which does or may damage the reputation or business interests of Limarus.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us.
No Reliance on Information/Content
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
Limitation of our Liability
Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with any use of, or inability to use, our site; or use of or reliance on any content displayed on our site.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, programs, data or other proprietary material due to your use of our site.
Viruses
We do not guarantee that our site will be secure or free from bugs or viruses.
You must not misuse our site by introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Linking to this Site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We reserve the right to withdraw linking permission without notice.
Third Party Links and Resources in our Site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.
Applicable Law
These terms of use shall be interpreted pursuant to English law and the English courts shall have exclusive jurisdiction in respect of any matter arising hereunder.
Trade Marks
Limarus is a trading name of Limarus Limited.
Contact Us
To contact us, please email info@limarus.com
Thank you for visiting www.limarus.com
Limarus’ Privacy Policy
Personal Data
“Personal Data” is data which relates to a living individual who can be identified from that data.
Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the Data Protection Act 2018 (the “DPA”).
This privacy notice describes the personal information Limarus may hold about you, the reasons why it held, what Limarus might do with the data. If you have any questions about this privacy notice, then please contact the info@limarus.com.
This privacy note is current as of 25 May 2024, and it may be updated from time to time. Accordingly, you are advised to check this section for changes.
Who we are
Limarus Limited (“Limarus”) may process and/or control personal data about you. Where Limarus is the data controller, this means it decides how your personal data is processed and for what purposes.
Limarus Limited is registered at Forest Links Road, Ferndown, Dorset BH22 9PH England.
Limarus complies with our obligations under the DPA by:
· taking steps to ensure personal data is up to date;
· storing it securely, and destroying it when necessary;
· taking steps to ensure we do not collect or keep more personal data than necessary;
· taking technical and practical steps to protect personal data, so that it is kept secure and is not lost or inadvertently/unlawfully disclosed or accessed;
· taking steps to ensure that you are aware of what we do with personal data; and
· giving you the opportunity to change how, what or whether we hold personal data about you (subject to the terms of this privacy notice).
How Limarus uses Personal Data
How personal information is collected, held and processed (including transferred) depends upon the type of information we hold – that is, who provided it, and why it is needed.
1) Personal Data about individuals who are or who work for or provide services for clients (“Client Information” – see below);
2) Personal Data about third party individuals provided by Clients where the Client is involved in a dispute with that third party (or an entity for which the third party is employed/engaged or otherwise provides services) (“Dispute Information” – see below).
3) Personal Data about individuals who are engaged or employed by Limarus (“Employee Information” – see below).
Client Information and Dispute Information
Limarus may hold the following personal information about Clients and/or individuals involved in disputes with Clients (or whose employer/entity engaging such individuals is involved in such dispute)
· personal identification (passport, driving licence, work permit, residence permit)
· contact details (address, telephone numbers and email)
· work history (including references)
· details of qualifications and experience
· medical records*
· criminal record*
*Medical and Criminal record information means a medical/health check and/or a background check in respect of criminal records. These will only be obtained where it has been provided to Limarus by the Client, or as part of a legal disclosure exercise by an individual or firm involved in legal proceedings with the Client (or one of the Client’s employees, workers or contractors). It will not be used for any purpose other than managing the dispute.
· Details of circumstances giving rise to the dispute with the Client, which may include:
o Pay
o Hours worked
o Performance record
o Disciplinary record
o Absenteeism
How we obtain Client and Dispute Information
· It may be provided by the Client
· Disclosed by the relevant individual in dispute with the Client or their employer (or company which engages or sponsors them) or their legal representative
· Disclosed as part of a disclosure exercise in relation to a dispute with a Client
· Public bodies (such as regulatory bodies, health professionals or the police)
Client and Dispute Information is held for the following purposes:
· to manage the legal and compliance requirements of the Client
· to manage any disputes involving the Client
· to assist the process of mediation in which the Client is a participant
· to comply with regulatory/industry requirements
· in respect of Client Information only – to offer clients potential services from Limarus
Transfers of Client and Dispute Information
Limarus uses Client and Dispute Information primarily for its core purposes: that is, to manage the outsourced compliance and human resourced objectives of the Clients, or in the provision of mediation services on behalf of the clients.
Limarus may also transfer Client and Dispute Information to the following entities for the following specific purposes, which are also lawful under the DPA):
· to the Client itself and to other individuals or entities within the Client or the Client’s group company. (in accordance with the “contract” basis for processing data)
· to parties involved in disputes or claims involving the Client (including to such parties’ legal representatives) whether the transfer is required as part of a disclosure exercise required by law or as part of the dispute (in accordance with the “legal requirement” basis)
· To the police, court or regulatory bodies (in accordance with the “legal requirement” basis for processing data under the DPA
· to third party “app” or other online software provider(s) which facilitate the communication and/or provision of services by Limarus to the Client. Such providers would only be used where they have agreed to:
o treat all data securely;
o process data in accordance with the DPA (or the EU’s approved standard model contracts or other approved basis, if the provider is outside of the EU);
o use the data only in relation to Limarus, and not sell or transfer personal information to any third parties.
Employee Information
Limarus may hold the following information about Employees
· personal identification (passport, driving licence, work permit)
· contact details (address, telephone numbers and email)
· work history (including references)
· details of qualifications and experience
· details of your employment or engagement with Limarus, including:
o Remuneration and benefits
o Hours, dates worked
o Performance record
o Disciplinary record
o Absenteeism
How we obtain Employee information
Employee Information is provided to Shorterm by:
· the Employee
· our Clients
· Public bodies (such as regulatory or industry bodies, health professionals or the police)
This information is held for the following purposes:
· to consider the Employee’s suitability in their current/most recent role (the “legitimate interest” basis – see below)
· to comply with legal, tax, regulatory, and industry requirements (the “legal obligation” basis – see below)
· to manage the employment/engagement whilst the individual is contracted to provide services to Limarus (the “contract” basis – see below)
Transfers of Employee Information
Limarus uses most information for its internal purposes only – that is, to manage its rights and obligations in its relationship with Employees.
Limarus may transfer Employee Information to the following entities for the following specific purposes, which are also lawful under the DPA):
· to Clients, where it is necessary in order for the Employee to deliver services on behalf of Limarus (as part of Limarus’ “legitimate business interest”)
· To the police, HMRC, court or regulatory bodies (in accordance with the “legal requirement” basis)
· to third parties if we receive a request for a reference (where requested by you, this would be on the basis of “consent” (see below), and where required by law this would be on the basis of “legal requirement” (see below))
· to third party app or online software providers, where in order to facilitate the communication or management of your engagement with Limarus (our “legitimate business interest”). However, such providers would only be used where they have agreed to:
o treat all data securely;
o process data in accordance with the DPA (or the EU’s approved standard model contracts or other approved basis, if the provider is outside of the EU);
o use the data only in relation to Limarus, and not sell or transfer personal information to any third parties.
Lawful Basis for Processing
The DPA sets out the only basis on which processing of Personal Data is lawful.
Limarus relies on the following lawful basis:
1) Contract
Where Limarus is processing Personal Data in order to fulfil obligations under a contract with you, then this will be the lawful basis for such processing.
Limarus has contracts with Clients (which may include the Client and Employees (which may include the Client’s representatives/employers/companies). Limarus will process Client and Employee Information in order to fulfil our obligations under those contracts.
2) Legal Obligation
Limarus will process Personal Data in order to comply with the law. This includes obligations to maintain accurate and historic financial records and /or respond to and manage legal claims or threats (in each case subject to relevant statutory limitation periods).
3) Legitimate Interests
Limarus maintains records of the services it provides which may include Personal Data. It does not transfer or sell this information to any third parties, save as set out in this notice. However, it does hold this information, and uses it in the provision of its day to day services, in accordance with this notice.
How long we keep your Personal Data
Limarus stores Personal Data for periods which are necessary and reasonable depending upon the nature of the data, and the reason for which it is being stored.
The following table sets out the current retention periods being used by Limarus for Personal Data held for various purposes. Please note, these periods are subject to review and the table may be amended from time to time:
|
REASON |
Retention Period |
|
If you have provided services to, or on behalf of Limarus |
7 years from conclusion |
|
If you have been a Client |
7 years from the last date on which services were provided |
|
If you have been involved in a dispute with a Client |
7 years from the date on which the dispute concluded |
|
If you were engaged or employed by Limarus |
7 years from the termination of your employment/engagement |
In respect of Clients, this means that Limarus will not contact you in relation to providing services or courses after the above dates.
Please note, in addition to the above retention periods, Limarus may retain archive copies of personal information beyond those dates, solely in relation to handling legal claims or legal requirements. It will not be sold or transferred or otherwise used for alternative purposes.
Procedural and Technical Safety Measures
In order to ensure all Personal Data is held securely, Limarus takes the following procedural and technical safety measures:
· access to Limarus’ IT systems and files are controlled by secure log-in procedures, and passwords are regularly changed
· all staff/contractors are fully trained and experienced in Data Protection laws and regulations
· the www.limarus.com website is secured with SSL encryption
Contacting us about Personal Data we hold
If you want to contact us in respect of this notice, or the data we may hold about you, we can be reached at the following email address: info@limarus.com
In addition to general questions you may have about either this notice or our processing of personal data, you may wish to ask about the following:
· receiving copies of certain personal data (“Relevant Information”) we hold about you
o This is known as a “data subject access request”. If you would like to make a data subject access request:
§ you must write to Limarus Limited at the address set out at the top of this notice;
§ in order to ensure that we only provide copies of information to you, please enclose a certified colour copy of either your passport or driving license;
§ Limarus will carry out a reasonable search for Relevant Information held, so when making the request, it would be helpful for you to be as specific as possible in respect of the information you are seeking: for example, in terms of periods covered, and types of data held. This makes it more likely that Limarus can locate the information which is most relevant for you. If you do not provide any detail as to the information you are seeking, Limarus may contact you to ask for further details about your request;
§ the search will be carried out within a month of receiving the confirmation set out in the above bullet points, unless the search you have requested is particularly complex, or the amount of information is unusually large (we will inform you of such within the month);
§ “Relevant Information” is information on Limarus’ electronic or structured manual files which is about you. This means that it will be information which records something tangible about you, rather than just listing your name. For example, a file in recording your claim against a Client is likely to be Relevant Information, whereas your email address being in a list of attendees at a meeting is unlikely to be Relevant Information;
§ there are various exemptions which mean that your personal information may not be disclosed as Relevant Information. These can be found on the Information Commissioner’s Website https://ico.org.uk, but some common exemptions are when the information contains a third party’s personal information (and such third party does not consent to disclose such), where searching for and disclosing information requires a disproportionate effort, or where a document has legal professional privilege.
- updating or amending personal data we hold about you:
o if you believe the Personal Data we hold is inaccurate or out of date, we would be grateful if you could let us know. This will also help ensure that Limarus is not processing incorrect data about you. To update or amend your Personal Data:
§ please contact us either via email to info@limarus.com;
§ Limarus may ask to verify your identity;
§ within one month of receiving such verification, Limarus will review the amended or updated information provided by you, including where relevant, asking for confirmation/verification from relevant third parties;
§ if there is a delay in verification or otherwise amending the Personal Data, Limarus will contact you within the one month period, explaining the grounds for any such delay;
§ once the updated or amended information has been verified, Limarus shall amend its systems accordingly. The expired/inaccurate Personal Information shall be removed from the active systems, but a copy may be retained for archive and maintenance of records only;
§ please note, during any period of verification your Personal Data will continue to be processed in the unamended form until verification has been complete;
§ at the end of any verification, Limarus shall contact you to inform you how your Personal Data has been updated/amended.
- You have the right to request for your Personal Data to be blocked, pending the above requests. This would mean that Limarus would not contact you about any services or otherwise process your data (save to the extent necessary to meet its legal or regulatory obligations, or deal with actual or potential litigation), until the above steps have been completed.removing your consent for Limarus to process certain data about you
o You are free at any time to amend or withdraw your consent to all or part of the relevant processing (being, processing we carry out on the “contract” basis). If you wish to do so, the following process applies:
§ you must contact info@limarus.com informing us that you have changed your preference in respect of our processing in one of the areas where the basis of processing is “contract”;
§ Limarus will respond within 10 working days, to verify your identity and request;
§ once your identity and request has been acknowledged and confirmed, Limarus will amend its system processes in relation to your Personal Data accordingly. Please note, if you withhold or withdraw your consent to processing carried out due to our contractual relationship, your Client and/or Employee Information will not be used or transferred for the purpose of providing or offering services. However, the Personal Data may continue to be stored and processed by Limarus, if and to the extent necessary to fulfil its other obligations as set out elsewhere in the notice (for example, in relation to legal claims or in relation to financial record keeping) – such further processing will be on one of the lawful basis set out above.
- Requesting that Limarus transfers your Personal Data to another entity.
o Where you have provided Limarus with Personal Data, you can request that we transfer that Personal Data to a third party (for example, another consultancy or provider of mediation services) (the “Transferring Data”). In order to do this, the following process applies:
§ you must write to Limarus at the postal address at the top of this privacy notice providing details of the third party to whom you wish Limarus to transfer the “Transferring Data”);
§ the Transferring Data should include Personal Data which:
· is processed via an automated means; and
· you provided to Limarus; and
· has been processed under the lawful basis of either:
o “consent”; or
o “contract”;
§ Limarus will contact you within 10 working days to confirm the fact and details of your request;
§ once Limarus has received the above confirmation, Limarus will make a copy of the Transferring Data on a commercially generally available format (for example Microsoft Word, Microsoft Excel) and will send a copy to the contact details you have provided;
§ after carrying out the above bullet points, Limarus will send you an email confirming what Personal Data was transferred to the third party.
o When making the above request, you may also request for your Personal Data to be blocked, pending the above steps. This would mean that Limarus will not process your Personal Data, save to the extent necessary to meet its legal or regulatory obligations, or deal with actual or potential litigation, until the above steps have been completed.